Reviews about L & L Motor Company, INC. in Vernal
4.4
/ 36 reviews and29 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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kurt l.
May 16, 2022, 12:13 am
Small Town feel. The employees goout oftheir way toaccommodateyou. Bought 1new vehicle there, will doso again!
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Company's official reply
May 19, 2022, 1:51 am
Thank you for this amazing review! Wereally appreciate your business.
L & LMotor Company Buick GMC team.
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F T.
May 11, 2022, 6:21 am
Stopped inmonday topurchase atruck for13,399.00paid13,399.00gotta recepit for13,399.00icounted mymoney mywife counted our money. The sales associate “brock” counted the money total was13,399.00received mychange. Which was adollar. Left with areceipt went home was gonna pick upmy truck the followingday. Received acall from l&l saying iwas short 1400.00Isaid impretty sure ugave usa receipt. But would bein the nextday. Tosee what had happened. Somewhere after weleft 1400.00went “missing”. And myreceipt was voided. Iasked tosee the cameras but apparently there was nofootage ofthe money disappearing! Atno time during this whole ordeal afull businessday, did the owner ormanager care toreach out tous. (getting his house built was more important). Tothis day idk where the moneyis. They got cameras but wont check them. And lastly idont need tosteal myown money.… – show
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Company's official reply
May 16, 2022, 9:24 pm
We acknowledge your review and are currently looking into the events you’ve detailed.
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Mat N.
November 27, 2021, 1:29 am
Squeezed mytruck inon short notice ona Friday. Repaired itquickly. Great todeal with.
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Company's official reply
November 30, 2021, 1:42 am
We can’t thank you enough for writing this awesome review for our dealership! Itwas apleasure tohelpyou, and welook forward todoing soagain.
L & LMotor Company Buick GMC team.
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Paul J.
October 27, 2021, 2:30 am
Russ and the service crew did atop notch job installing aset ofnew tires onour vehicle and serviced the front rotors and pads. Nomore brake shudder orvibration atfreeway speeds!
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Company's official reply
October 29, 2021, 12:05 am
We appreciate you for taking the time togive our dealership such anexcellent star rating. Ithelps usto know that weare meeting the needs ofour customers. Ifthere isanything else that wecan doto help you with regards toyour vehicle, please feel free tolet usknow.
L & LMotor Company Buick GMC team.
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Ivan N.
September 20, 2021, 10:34 pm
Although myvisit wasn't because Iwanted yobe there, but more ofan emergency with myvehicle, they were very fast and professional. Iwalkedin, needed help and they accommodated the best they could for medue tomy emergency. Their sales staff was also great totalk towhile Iwas waiting. Would recommend giving them avisit ifyou're ever inVernal,UT.
There was also anice 3500High Country there Ihad myeyeon. Maybe areturn visit isin order.
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Company's official reply
September 22, 2021, 12:00 am
Thanks for the kudos! Wedo our best toensure nothing but apositive experience for our customers and are glad tohear that was what you received. Ifthere are any other automotive needs wecan assist you with, please don't hesitate tolet usknow.
L & LMotor Company Buick GMC team.
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Dubsmith 7.
May 25, 2021, 5:47 am
Service department isthe best intown.
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Company's official reply
May 27, 2021, 9:20 pm
We sincerely thank you for going out ofyour way towrite this review about our dealership. Weare dedicated toproviding each and every customer with acomfortable and professional service experience. Your feedback isa testimony that our dedication has really paidoff.
L & LMotor Company Buick GMC team.
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Matt F.
December 19, 2020, 5:55 am
L&L Motor isalways great! They have amazing service and very competitive straight forward pricing. Noneed inmy mind togo tothe big city and put upwith their antics. These guys are honest and really care about having customers for life.
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Company's official reply
December 24, 2020, 1:04 am
We appreciate your input, Matt. We're glad tohear that you are consistently impressed with the service weoffer here. Ifthere isanything more wecan dofor you please come back and see usany time! Take care!
L & LMotor Company Buick GMC team.
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Darrell R.
November 10, 2020, 9:43 am
They done mea great job
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Company's official reply
November 10, 2020, 8:38 pm
We are soglad toread that you had such apositive experience atour dealership! Wecan't wait tosee you again soon.
L & LMotor Company Buick GMC team.
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LaDonna C.
November 5, 2020, 10:23 pm
Their parts department isalways helpful!
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Company's official reply
November 10, 2020, 8:38 pm
Thank you for leaving usthis great review! Weare very happy tohear that wecould beso helpful during your recent visit withus. Welook forward toseeing you back again inthe future. Take care!
L & LMotor Company Buick GMC team.
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f*ckery a.
June 2, 2020, 5:43 pm
Terrible minded worker there short dude
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Company's official reply
June 4, 2020, 8:49 pm
Thank you for sharing this review regarding your experience withus. We’d like todiscuss this with you further ifyou could please contact usat your earliest convenience.
Sincerely,
The L& LMotor Company Buick GMC Team00
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Alec r.
February 21, 2020, 9:36 am
Extremely helpful parts and service dept. Ididn't even purchase mycar from them and they were very kind and helped mefigure out myseat belt problem.
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Company's official reply
February 24, 2020, 11:22 pm
Your great feedback truly made ourday! Wework incredibly hard toexemplify our commitment tocustomer care and Iam glad that our team was able toshow you what westrive todeliver. Welook forward tomaking sure that you enjoy your car for many years tocome.
Best,
L & LMotor Company Buick GMC team.00
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Susan D.
October 2, 2019, 7:28 pm
Great staff who took care ofour vehicle efficiently.
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Company's official reply
October 4, 2019, 2:06 am
Susan, thank you for reviewing your service experience! Weaim toprovide time-efficient and exceptional service for our guests and weare proud that this was received during your time spent withus.
L & LMotor Company Buick GMC team.
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Tyler
September 7, 2019, 4:20 am
I have come here for all myservice onmy Honda van and Hyundai sedan. I’ve requested oil changes, acservice, transmission service, tire rotations, window switches replaced, and plastic parts replaced onthe interior ofmy cars.Mr. Labrum and his team have never disappointed. They even take meto and from myhouse ifneeded. Thanks LandL!
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Company's official reply
September 10, 2019, 10:01 am
Tyler, westrive toprovide the best service possible and are glad wewere able toensure you were taken careof. Don’t hesitate toreach out tous for anything else. Thank you for choosing L& LMotor Company.
Best regards,
The L& LMotor Company00
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Trevor M.
May 1, 2019, 4:32 pm
Ron, the sales manager, has gone above and beyond what mywife and Iwere expecting. Wehad very high expectations and have been looking for avery specificcar. L&L happen tohave itin stock (1of2in500mile radius). Wereally wanted tobuy local and Ron has made that happen. Literally nopressure atall tobuy, allowed usto take the car for aslong aswe wanted, and didn't bother usabout apossible trade-in orfinancing. Helet usjust take our time. Definitely not the service you wouldreceive inthe city.
On top ofitall, wehad some very tall requests toget the car absolutely perfect (window tint, paint defect intri-coat paint ona door, small dent the size ofyour finger tip) for when wetook delivery. Ron arranged everything and expedited the process.
The car isperfect ineveryway. Wecould not bemore happy and weare glad that wenow have agreat relationship with someone local!… – show00
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Company's official reply
February 17, 2019, 2:30 pm
Reviews like yours are truly abreath offreshair! Ron istruly aninvaluable asset and weappreciate everything that hedoes. Wewill besure topass onyour very kind compliments and weencourage you tocall orstop byif there isanything else that wecan doforyou.
Best regards,
L & LMotor Company Team00
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Adolfo C.
April 9, 2019, 4:46 am
Great service, they left myA/C like new alittle high onprices but itis what itis, they were asking 800toreplace myradiator toso Ididn’t went forit..
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Company's official reply
April 9, 2019, 5:02 pm
Your feedback isgreatly appreciated, Adolfo. Ifyou need anything else for your vehicle, please let usknow.
Best regards,
The L& LMotor Company00
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Adriana D.
April 8, 2019, 12:36 am
Muy mal servicio delos mecánicos nolo recomiendo
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Johanna J.
April 2, 2019, 10:09 pm
Great!!
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Company's official reply
April 3, 2019, 8:42 am
Thank you very much for writing usa great review, Johanna! Weappreciate itvery much.
Best regards,
The L& LMotor Company00
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Jason H.
March 21, 2019, 11:56 pm
Always friendly and find what I'm lookingfor.
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Company's official reply
March 22, 2019, 3:32 pm
Thank you very much for writing usa review, Jason. Weappreciate itvery much.
Kind regards,
The L& LMotor Company00
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Dwaine K.
March 17, 2019, 6:18 am
Great place
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Company's official reply
March 18, 2019, 5:25 pm
Thanks for the wonderful feedback, Dwaine! Wereally appreciateit!
Kind regards,
The L& LMotor Company00
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John V.
December 2, 2018, 5:20 pm
Love there service
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Company's official reply
December 5, 2018, 9:14 pm
We appreciate you for letting others know about your experience! Ifyou ever need anything inthe future, please don't hesitate tolet usknow. Take care!
Sincerely, The L& LMotor Company
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