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OppoShips within 5-10 business days after purchase
Description
Unprecedented Reno Design
Futuristic Fluid Design
The OPPO Reno12 Pro showcases a mesmerizing design inspired by the fluidity of liquid metal. Its surface exudes a serene ripple effect, creating a unique 3D visual that captivates the eye. Despite its striking appearance, the phone remains silky smooth to the touch, blending aesthetics with ergonomics.
Zero-Pressure Comfort Design
Crafted for ultimate comfort, the Reno12 Pro undergoes rigorous testing at OPPO's Human Factors Lab to ensure it fits perfectly in your hand. Its slim, lightweight body, weighing about 180g, offers a barely-there feel, making it ideal for pockets and bags. Available in Space Brown, Sunset Gold, and Nebula Silver, each color brings a distinct, fashionable touch.
Infinite View Screen
Experience the best of both worlds with the Reno12 Pro's screen. It combines the immersive view of a straight screen with the ergonomic comfort of a curved screen. Featuring a 120Hz Ultra High Refresh Rate, 93.5% screen-to-body ratio, and HDR10+ certification, this FHD+ display ensures vibrant, smooth visuals.
AI Portrait Expert
AI Eraser 2.0
Transform your photos with ease using AI Eraser 2.0. This feature allows you to remove unwanted objects or people from your images effortlessly. Simply circle or tap on the element you want to erase, and watch as your photos turn into perfect memories.
AI Clear Face
Ensure everyone looks their best in group photos with AI Clear Face. This technology enhances clarity and reduces distortion for up to ten people, making each person the star of the shot.
AI Best Face
Never worry about retakes due to blinking eyes. The AI Best Face feature magically reopens closed eyes in group photos, ensuring that every captured moment is perfect.
AI Smart Image Matting 2.0
Quickly cut out people and pets from your photos and add emojis, stickers, and backgrounds. This fun and simple feature helps you create eye-catching images for your social media in seconds.
Ultra-Clear Portrait Camera System
The Reno12 Pro features a 50MP Telephoto Portrait Camera, a 50MP Main Camera with OIS, an Ultra-Wide-Angle Camera, and a 50MP Selfie Camera with AF. Capture stunning portraits with natural tones and cinematic bokeh, making every shot a masterpiece.
AI LinkBoost and BeaconLink
AI LinkBoost1
Stay connected with AI LinkBoost1, ensuring a smooth and steady connection even in challenging network conditions. Whether you're entering or leaving an elevator or in a crowded area, this feature ensures quick network reconnections and uninterrupted connectivity.
BeaconLink
Make voice calls without a mobile signal using BeaconLink. This smart technology boosts Bluetooth power, allowing you to reach nearby contacts even when mobile signals are weak. Ideal for emergency situations, BeaconLink extends your communication range up to 200 meters in open areas.
Reno's Best Battery Life Ever
MediaTek Dimensity 7300
Powered by the world premiere of MediaTek and OPPO's co-designed platform with a 4nm process, the Reno12 Pro offers exceptional energy efficiency. With up to 12GB RAM and 512GB ROM, you can enjoy seamless performance and ample storage without worrying about power consumption.
Banish Battery Fear
Enjoy up to 2.07 days of battery life with Reno12 Pro's optimized power consumption. A quick 10-minute charge provides 8.67 hours of call time or 6.12 hours of video playback. The 80W SUPERVOOCTM Flash Charge and 5000mAh large battery ensure your phone stays powered throughout the day.
ColorOS 14.1
Holo Audio
Multitask with ease using Holo Audio. This spatial audio technology balances multiple sounds, allowing you to take calls while gaming or listen to music while navigating.
Aqua Dynamics
Stay on top of important notifications with Aqua Dynamics. This feature intelligently organizes your notifications, ensuring you never miss critical alerts.
File Dock
Boost your productivity with File Dock. Drag and drop files, images, and text into a unified space with a single tap, making organization and multitasking a breeze.
Specifications
Size and Weight
- Height: About 161.5mm
- Width: About 74.8mm
- Thickness:
- About 7.40mm (Space Brown & Sunset Gold)
- About 7.45mm (Nebula Silver)
- Weight:
- About 180g (Space Brown & Sunset Gold)
- About 181g (Nebula Silver)
Note: Product size and weight may vary by configuration, manufacturing process, and measurements. All specifications are subject to the actual product.
Storage
- RAM and ROM Capacities:
- 12GB + 256GB
- 12GB + 512GB
- RAM Type: LPDDR4X@2133MHz, 2 × 16 bits
- ROM Specifications: UFS 3.1
- Phone Storage Card: SD 3.0
- USB OTG: Supported
Note: The available internal storage may be smaller as part of the internal storage is occupied by software. Actual memory space may change due to application updates, user operations, and other related factors.
Display
- Size: 6.7"
- Screen Ratio: 93.5%
- Resolution: FHD+ (2412 x 1080)
- Refresh Rate: Maximum 120Hz (60/90/120Hz)
- Touch Sampling Rate:
- Maximum 240Hz
- Default 120Hz
- Colour Gamut:
- Vivid mode: 100% DCI-P3/97% NTSC
- Gentle mode: 100% sRGB/72% NTSC
- Cinema mode: 100% DCI-P3/96% NTSC
- Brilliant mode: 100% DCI-P3/107% NTSC
- Color Depth: 1.07 billion colors
- Pixel Density: 394 PPI
- Brightness:
- Maximum brightness configurable: 600 nits
- Maximum brightness in sunshine: 1200 nits
- Panel: Flexible AMOLED with four curved sides of equal height
- Cover Glass: Corning® Gorilla® Glass Victus® 2 (GGV2)
Camera
- Rear Cameras:
- Main: 50MP, f/1.8, FOV 79°, 5P lens, AF, OIS supported
- Ultra-wide angle: 8MP, f/2.2, FOV 112°, 5P lens
- Telephoto: 50MP, f/2.0, FOV 50°, 5P lens, AF supported
- Front Camera: 50MP, f/2.0, FOV 90°, 5P lens, AF supported
Shooting Modes:
- Rear: Pro, Video, Photo, Portrait, Night, Extra HD, Pano, Slo-Mo, Time-Lapse, Dual-view video, Sticker, Doc Scanner, and Google Lens
- Front: Video, Photo, Portrait, Night, Pano, Time-lapse, Dual-view video, Sticker, etc.
Video Recording:
- Rear:
- 4K@30fps, 1080p/720p@30fps, 1080p@60fps
- Video stabilization: EIS/OIS
- Slo-mo: 1080p@120fps/480fps, 720p@240fps/960fps
- Time-lapse: 1080p@30fps
- Dual-view video: 1080p@30fps
- Front:
- 4K@30fps and 1080p@30fps (default, beautification enabled)
- Video stabilization in 1080p/720p@30fps and 1080p@60fps
Chips
- SoC: MediaTek Dimensity 7300-Energy
- CPU: 8 cores
- GPU: Arm Mali-G615
Battery
- Capacity:
- Rated: 4880mAh/19.09Wh
- Typical: 5000mAh/19.55Wh
- Fast Charge:
- Protocols supported: SUPERVOOCTM 2.0, SUPERVOOCTM, VOOC 3.0, and PD2.0 (9 V, 1.5 A)
Note: The SUPERVOOC word mark and logos are trademarks owned by Guangdong OPPO Mobile Telecommunications Corp., Ltd.
Biometrics
- Fingerprint: Supported
- Facial Recognition: Supported
Sensors
- Geomagnetic sensor
- In-display proximity sensor
- In-display optical sensor
- Acceleration sensor
- Gravity sensor
- Color temperature sensor
- Gyroscope
- Step counting
- Infrared remote control
Cellular Network
- SIM 2: Supported
- SIM Card Type: Nano-SIM card
- Frequency Band:
- Version 1:
- GSM: 850/900/1800/1900MHz
- WCDMA: Bands 1/2/4/5/6/8/19
- LTE FDD: Bands 1/2/3/4/5/7/8/12/13/17/18/19/20/26/28/66
- LTE TDD: Bands 38/39/40/41
- 5G NR: n77/n78/n38/n40/n41/n1/n2/n3/n5/n7/n8/n12/n20/n26/n28/n66
- Version 2:
- GSM: 900/1800MHz
- WCDMA: 900/2100MHz
- LTE FDD: Bands 1/3/5/8
- LTE TDD: Band 40
- 5G NR: n1/n3/n5/n8/n40
- Version 1:
Note: Functions available on the live network depend on the situations of the carrier's network and related services deployment.
Connectivity
- WLAN:
- Wi-Fi 6 (802.11ax), Wi-Fi 5 (802.11ac), 802.11a/b/g/n
- WLAN 2.4G/WLAN 5G
- WLAN Display
- WLAN tethering
- 2 × 2 MIMO
- Bluetooth® Version: Bluetooth® 5.4
- Bluetooth® Audio Codec: SBC, AAC, aptX-HD, LDAC, and LHDC
- USB Interface: USB Type-C
- Earphone Jack: Type-C
- NFC: Supported
Note: LHDC supported when the OPPO Enco X or OnePlus Buds Pro is used. NFC support depends on the regions.
Operating System
- ColorOS 14.1
Location Technology
- GNSS: Beidou, GPS, GLONASS, Galileo, and QZSS
- Others: Positioning with A-GNSS, WLAN, and cellular data
In the Box
- Phone x 1
- Charger x 1
- USB Data Cable x 1
- SIM Ejector Tool x 1
- Quick Guide x 1
- Safety Guide x 1
- Protective Case x 1
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
3.0 Warranty:
Standard Warranty Period from PDA Plaza Canada:
| Product Type/Condition | PDA Plaza Warranty Coverage Period |
| New Products & Devices | 30 Days |
| B-Stock/Open Box Goods | 7 Days |
Warranty period begins from the delivery date.
3.1Standard Return Policy:
PDAPlaza provides 7 days return policy commencing from the moment of arrival to the customer's address. Refunds and replacements depend on the condition of the goods. Please see the following terms for more details.
RETURN POLICY FOR DEFECTIVE GOODS:
3.2 If the goods are found to be factory defective within 7 days after the arrival to the customer's address, customers are entitled to either a full refund or replacement. Please note, PDA Plaza technicians will inspect the phone to verify the issue, and if needed, the item will be shipped to the manufacturer for an official statement that it is indeed a factory defect. Only then the refund/replacement will take place.
Additionally, the customer must ship the item to PDA Plaza within 3 business days after receiving the RMA. If the customer fails to do so, the warranty will be regarded as the terms of use 3.3.
It is the customer's responsibility to cover all the costs for the shipment inbound to PDA Plaza.
RETURN POLICY FOR NON-DEFECTIVE GOODS:
If you want to return the goods which are NON-defective within the 7 days after the arrival to your address, the original factory box of the item mustnotbe opened and remain sealed as originally arrived. In such a case, you must return the goods to receive a full refund as per the RMA.
If the package/box of the item is opened, there will be a minimum 25% restocking fee even if the item itself is still sealed and wasn't used. Delivery costs will not be refunded.
RETURN POLICY FOR USED/DAMAGED GOODS:
If the goods were used, missing any packaging or damaged packaging, we reserve the right to refuse a refund or apply a restocking fee of up to 25%. The exact amount of the fee will depend on the condition of the returned goods that will be thoroughly inspected by our technicians. Delivery costs will not be refunded.
3.3 If the goods are found to be faulty after 7 days but within 1 month of arrival to the customer's address, the customer can send the faulty goods to our office, together with relevant invoice and PDAPlaza can arrange for repair services. Post fault investigation and within the specified warranty period, PDAPlaza repair service will be actioned at our discretion (please see Exclusions below) within 30 working days, at no cost to the customer. If PDAPlaza cannot repair the item within this period we will supply the customer with a suitable B-Stock item. If we do not have suitable B-Stock to replace we will source an equal alternative upon agreement with the customer or offer credit for the next purchase. For repair services covered by the warranty, the cost of shipping the goods back to the customer will be borne by PDAPlaza. Please contact our Customer Service to request an RMA and follow the instructions to authorize the return of goods. Please refer to the Returns section below for details.
3.4 If the goods are found to be faulty after 1 month of arrival to the customer's address, PDAPlaza does not hold any responsibility for the costumer's goods or services. The responsibility of obtaining a repair/replacement lies in the customer. The customer must contact the manufacturer of the goods to arrange a repair/replacement if possible. It is recommended for the customer to verify if the goods still hold manufacturer warranty. The customer has to bear all of the repair fees and other additional expenses.
The warranty covers the following:
A. Manufacturer or hardware defects
B. More than three dead pixels
3.6 Standard Warranty Exclusions:
Warranty does not cover the following:
A. Any damages were unrelated to manufacturing defects.
B. Product malfunction or damage resulting from liquids or moisture.
C. CID (Customer Induced Damage) and NDF (No Defect Found). CID and NDF status will be notified to the customer when the RMA inspection process is completed.
D. Software defects. Damage caused by applications or firm wares that are not compatible with the device. Any damage made by changes in the phone's software configurations like ROM / OS flash, roots, bootloaders, etc.
E. The product has been tampered, repaired and/or modified without official permission. Tampering, rooting, modification or removal of the serial number label shall immediately void the applicable warranty.
Inspection and return shipping fees will be charged at the customer expense when the above causes of RMA return damages are present.
* Please note that for returns of water-resistant device, we cannot guarantee continued water-resistance after opening up the device.
3.7 Extended Service Plans
1 Year Extended Warranty
After many customer requests for PDAPlaza Canada to offer extended warranty services on all our products, we have answered the call.
You love your new phone so why not you protect it too.
Because life is unpredictable, extend your device protection from 1 month to 12 months and protect your device from mechanical and electrical failures that just sometimes happen.
Now, you can extend the warranty of your device by one year, from the date of arrival to the customer's address. This extended warranty must be purchased before your device ships to you. The extended warranty is added to the warranty already in place on your device, at the time of arrival to the customer's address.
Why You’ll Love Our Extended Service Plans:
- Protects Your Device From Mechanical and Electrical Failure, Including Touchscreen Failure, Power-On Issues, Antenna / Wi-Fi Failure, & much more
- Free Shipping On Returns
- If we can’t fix your device, we’ll get you a replacement at no extra charge!
Notes:
- Extended Service Plans do not cover accidental damage including damaged caused by drops, water, bending, or damage caused by installed applications or rooting
- Extended Service Plans must be purchased with the device, and cannot be added once the item has shipped
- Extended Service Plans cannot be refunded once the item has shipped
- Extended Service Plans cannot be applied to b-stock, refurbished, or open-box items
- Extended Service Plans will not cover return shipping outside of the original delivery country
REFUND POLICY FOR EXTENDED WARRANTY AND VIP PACKAGE:
The client is entitled to a full refund of their order if it has not been shipped. If the goods were shipped to the address given by the client during checkout, the VIP Package and the extended warranty are non-refundable. Only physical items are entitled to a refund based on their condition and policy (please see terms of use 3.3 for more details).
3.8 Returns and Repairs:
Please contact our Customer Service to request an RMA.
Products should be returned in their original packaging with all documentation, accessories, battery, stylus, cable, headset, etc. enclosed in the initial shipment.
When you return your device, you will need to make sure that it is unlocked and free of security software that might prevent us from being able to access it. If the device is locked or disabled when you return it, we may have to charge you the full cost of the device and/or not process a repair/refund (if applicable).
Note: If you are not able to unlock or deactivate your device, please let us know before returning.
Please be sure that your device is restored to its factory settings without any personal data remaining before return. We will not be responsible for any use or disclosure of any data that is on the returned device during the assessment and repair process.
3.9 Cancellations:
To cancel an order, please email info@pdaplaza.ca OR pdaplaza@gmail.com. Be sure to include your order number and a message that you want to cancel the order.
If your order has not been yet shipped, we can start the cancellation process of the order.
Because of this, all orders where the funds were charged and used for the completion of the order have a refund process of 10-15 business days from the moment the buyer asks for the refund.
As stated above, this time frame is due to the slow performances of the banks and financial services our company utilizes. So be sure to notify us as soon as possible.
If your order has already shipped and cannot be canceled, please refer to the following section on how to return your order.
Once we receive and inspect your item(s), we will credit your account. Please allow 10-15 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
All orders completed through PayBright may hold a 3% fee during refunds.
